Frequently Asked Questions
How can I make a reservation?
You can quickly make a reservation online 24/7 through our website, by calling our call center, or via our WhatsApp support line.
How can I cancel my reservation?
You can cancel for free without any interruption up to 24 hours before your transfer time. Your payment will be refunded seamlessly.
Can I change my reservation details?
Yes, you can make changes such as date, time, flight code, or vehicle type for free up to 12 hours before your transfer time.
In which cities and airports do you provide services?
Our company, which has been in the industry since 2000, primarily serves in Antalya and Alanya,at all airports in Turkey,offering 24/7 uninterrupted transfer services.
What payment methods do you accept?
You can make secure online payments with a credit card or debit card through our website, or if you prefer, you can make a Bank Transfer/EFT oruse the cash / credit card payment option with our driver in the vehicle.Are VAT and other expenses included in the prices?
Yes, all prices you see on our website include VAT, highway, bridge, tunnel, and airport parking fees. With DT Transfer,
you will never encounter surprise extra charges at the end of your journey.How will my driver find me at the airport?.
Your driver will meet you at the airport passenger exit gate with a sign that has the
DT Transfer logoor your name written on it as soon as your flight lands.What happens if my flight is delayed?
We track the status of your flight live through your flight code. Even if your flight is delayed by
1 hour,your driver will wait for you at the door and there will beno extra charge for this service.Do you have baby seats in your vehicles?.
Yes, the safety of our guests is our priority. You can request a free/optional baby seat by marking the relevant option during the reservation process or by specifying your request.
Yes, the safety of our guests is our priority. You can request a free/optional baby seat by checking the relevant option during the booking process or by specifying your request.
Can I travel with my pet?
Yes, you can travel safely with your furry friends in our private transfer vehicles, provided they are in a transport cage.
Frequently Asked Questions
How can I make a reservation?
You can quickly make a reservation online 24/7 from our website, by calling our call center, or through our WhatsApp support line.
How can I cancel my reservation?
You can cancel for free up to 24 hours before the transfer time. Your payment will be refunded in full.
Can I change my reservation details?
Yes, you can make free changes up to 12 hours before the transfer time.
In which cities do you provide services?
We offer 24/7 transfer services at all airports in Turkey, primarily in Antalya and Alanya.